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PURA SEVA SURVEY RESULTS

    Home PURA SEVA SURVEY RESULTS

    The state of Andhra Pradesh has truly been a pioneer in the use of technology to drive better governance. However, it’s  ULBs were functioning on various legacy platforms with limited standardization and redundancies in data collection. 

    To address this, the Government of Andhra Pradesh deployed DIGIT platform in all the 110 ULBs across the state, starting in 2015, delivering over 36 citizen services. 

    The country’s first fully integrated citizen and employee mobile app, Pura Seva was introduced to promote citizen participation and transparency. Pura Seva helped citizens to express their grievances and enabled municipal employees to resolve the complaints digitally. 

    60 decibels in partnership with Omidyar Network, conducted a lean data survey and spoke directly to 306 citizens and 101 municipal employees on their engagement and experience using the Pura Seva app.

    Download this report to access the impact stories and insights along the Citizen and Municipal Employee user journey.

    Submit the form below to access the survey results.

    ABOUT DIGIT

    Digit is a platform which is open source and open API powered for developers, enterprises and citizens to build new applications and solution. The ready to use platform helps achieve quicker implementation time-frames and helps local governments achieve process improvements, accountability and transparency at various levels of administration.

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    • Product
      • REVENUE
        • Property Tax
        • Water & Sewerage Charges
        • Trade License
        • Solid Waste Management
        • Land & Estate
        • Advertisement Tax
        • User Charges & Service fee
      • CITIZEN
        • Building Plan Approval
        • Public Grievance Redressal
        • mSeva
        • Marriage Registration
        • Birth / Death Registration
        • Social Services
      • ADMINISTRATION
        • Employee Management
        • File Management
        • Council Management
        • Legal Case Management
      • EXPENDITURE
        • Financial Management
        • Payroll Management
        • Asset Management
        • Works Management
        • Inventory Management
    • Documentation
    • Case Studies
    • Partners
    • About Us
    • Join Us
    • Access DIGIT
    • Request a Demo
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